Terms of service

We deal in 100% Genuine leather that is local made and imported from International markets. We have a zero-tolerance policy for counterfeit products. We provide 100% money-back guarantee only if our products are unable to meet customer expectations related to its originality and genuineness.

We accept payments through Bank Transfer, EasyPaisa, debit Cards, and Cash-on-Delivery. Customers can easily place orders via website and checkout with delivery information.

Leather Heats aims to provide seamless online buying experience to customers. Orders are usually shipped with in 3 working days but vary from city to city. Orders on weekends will be processed Monday onwards.

Any product bought from www.leatherheats.pk can be exchanged in certain conditions.The product must be unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). This policy is applicable to local orders only.

• For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
• For products on SALE, we do not offer exchanges unless we deliver the incorrect order.

Exchange Policy is only liable within 7 working days after the goods are delivered. The courier charges will be paid by the customer.

• Delivery charges are mentioned on product pages either that is charged separately or free shipping.
• Delivery time with in Karachi (24 hours)
• Delivery time with in Province (24 to 48 hours)
• Delivery time Province to Province (72 hours)
• Item(s) unavailability will be informed by SMS or Phone Call.
• No change in Items & shipping address after the order is confirmed.
• Our delivery rider will contact you to confirm your location and availability.
• Do not miss delivery time as our delivery rider will contact you before approaching.
• At delivery time check the Item names & quantity. Do not open the product seal. In case of any shortage immediately contact Leather Heats sales department +92 322 9222155.
• We will inform order status after dispatching your order.
• Any complain about delivery rider contact us immediately +92 322 9222155.